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Privacy Policy

1.Introduction

Jupenova ("Jupenova," "we," "us") is committed to protecting your personal information and informing you about how we use your data. This privacy policy applies to your use of the Jupenova website, https://www.jupenova.com/, and all other related services (collectively, the "Site"). This Privacy Policy should be read in conjunction with our Terms of Use and is integrated into those terms. By using the Site, you agree to this Privacy Policy. If you do not agree with this policy, you must not access or use the Site. We may update this policy from time to time, and your continued use of the Site after any changes signifies your acceptance of the revised terms.

2. Information Collected

At Jupenova we collect both Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII) from you. PII is information that can be used to identify you personally, while Non-PII must be combined with other information to identify you.

  • Personally Identifiable Information (PII) You are not required to provide us with any PII when you visit our Site. However, to access certain features, such as contacting us or leaving a review, you may need to provide your name, email address, or other contact details.
  • Non-Personally Identifiable Information (Non-PII) Whenever you use our Site, we may automatically collect Non-PII, such as your IP address, browsing history, search history, interactions with the Site, usage information, location, referring URL, browser, operating system, and Internet service provider.
  • Customer Reviews & Comments We may invite you to leave customer reviews and feedback about your experience. By submitting reviews or comments, you grant us permission to re-post and use them for marketing or other business purposes we deem necessary.

3. Use of Your Information

We use your information to operate and improve the Jupenova Site and to provide our services. Your information may be used in the following ways:

  • To provide and operate the Jupenova Site and its services.
  • To enhance your user experience.
  • To respond to your inquiries via email or other electronic communications.
  • To notify you of updates and new offerings from Jupenova.
  • To share your information with trusted third-party partners who perform functions on our behalf, such as marketing, analytics, and service provision. These third parties are bound by confidentiality obligations and are only permitted to use your information according to our instructions.

4. Accessing, Editing, and Removing Your Information

If you have any questions or wish to review, change, or request the removal of your information, please contact us at customer@jupenova.com. Please be aware that even after you cancel your account or request data removal, we may keep inaccessible copies of your PII and Non-PII in accordance with our data retention policies.

Payment: If you purchase any merchandise through Jupenova Service, you will be required to provide Jupenova Service information regarding your credit card or other payment instrument. You represent and warrant to Jupenova Service that such information is true and that you are authorized to use the payment instrument. You will be responsible for all taxes associated with your purchase of merchandise through the Service. 

5. Cookies and Tracking

We use cookies and similar tracking technologies on our Site. These tools help us analyze user behavior, administer the Site, and gather demographic information. By using the Site, you consent to our use of these tracking technologies.

6. Third-Party Access to Your Information

We may delegate our authority to collect, use, and disseminate your information to third parties, including contractors and web hosts, to assist us in operating the Site. By using the Site, you grant these third parties the same rights to your information that you grant us under this Privacy Policy. You agree not to hold us liable for the actions of these third parties.

7. Law Enforcement

You agree that we may disclose your information if compelled to by a court order or if we reasonably believe you have violated applicable laws. We may also proactively report and release your information to third parties if we believe it is necessary for legal reasons or to prevent harm. You release us from any damages that may arise from or relate to the release of your information to law enforcement agencies or private litigants.

8. Opt-Out and "Do Not Track"

If you provide us with your contact information, you consent to receive communications from us. You may unsubscribe from commercial communications at any time by contacting us at customer@jupenova.com. Our Site currently does not respond to "Do Not Track" signals.

9. Third-Party Links

Our Site may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information. This Privacy Policy applies only to information collected by Jupenova.

10. Security Measures

We implement reasonable physical and electronic safeguards to protect your information. However, no data transmission over the Internet can be guaranteed to be 100% secure. We encourage you to take precautions to protect your own information, such as using strong passwords and antivirus software.

11. International Transfer

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction. By submitting your information, you agree to this transfer. Your PII and Non-PII will be collected, processed, and stored in accordance with U.S. law and this policy.

12. Amendments

We may amend this Privacy Policy at any time. We will notify you of any changes by updating the date on this policy or by contacting you directly. Your continued use of the Site after any amendment signifies your agreement to the updated terms. If you do not agree, you must immediately cease using the Site.

13. Contact Information

If you have any questions or concerns about our privacy practices, please contact us at customer@jupenova.com.